# Exploring AI's Role in Incident Management

URL: https://www.sylvainkalache.com/content/exploring-ai-s-role-in-incident-management

Category: podcast
Date: 2025-06-30
Publication: Techstrong TV
Sylvain Kalache's role: guest

[Original source](https://techstrong.tv/videos/platformcon-nyc-2025/exploring-ais-role-in-incident-management-with-rootlys-sylvain-kalache)

Interview with Alan Shimel at PlatformCon NYC 2025 on how AI applies to incident management and reliability engineering — triage, root cause analysis, and why AI enhances rather than replaces engineers.

Hosts: Alan Shimel

Guests: Sylvain Kalache

## Topics

- [AI Agents](https://www.sylvainkalache.com/topics/ai-agents.md)
- [Incident Management](https://www.sylvainkalache.com/topics/incident-management.md)
- [SRE](https://www.sylvainkalache.com/topics/sre.md)

## Participants

- Alan Shimel — Founder & Editor-in-Chief, Techstrong